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1. Data Controller
Groundline GmbH, Dapontegasse 5/8, A-1030 Wien, service@groundline.at
The protection and security of your personal data is a major concern of ours. Groundline collects, processes and utilizes personal data only in accordance with the provisions of the Austrian and the European General Data Protection Regulation (GDPR). You as the user consent to data processing in accordance with this Privacy Statement. Placing your order via this website you agree to the use of your personal data to fulfil your order.
2. Order
For your order, we process the data you provided: first name, surname, e-mail address, street, postcode, place, phone number, age.
The data you disclose are solely processed for the purpose of fulfilling your order and of fulfilling the contract concluded between you and us. Data are processed based on the legal provisions of Art 6 Abs 1 lit b GDPR. After the agreement has been completely processed and the purchase price has been paid in full, your data are archived and after the end of the archiving periods under the Tax Code and the Commercial Code or the periods under the Product Liability Act, the data are erased, provided you did not agree on another use of your data. In the event, the purchasing process is terminated without the conclusion of an agreement, all data we stored are erased.
Your personal data are only passed on to third parties or otherwise disclosed, if required for the purpose of processing the agreement or if you have agreed to it. During order processing, the service providers we use locally required to provide the service (such as shipping companies, logisticians, payment service providers) receive the data necessary to provide the service in accordance with the order. However, in the event of a legal provision, an official order or an official investigation, we are obliged to provide the respective data to the government agency.
3. Order
The data required for payment processing such as type of payment e.g. immediate transfer/credit card are passed on to our payment partner Wirecard Central Eastern Europe GmbH (www.wirecard.at) or if the type of payment immediate transfer/credit card, you are forwarded to the website of our payment partner Wirecard Central Eastern Europe GmbH (www.wirecard.at). Our payment partner encrypts your credit card information via SSL (at least 128 bit) during data transmission. For further information on data processing by our payment partner, consult the data protection provisions of our payment partner under www.wirecard.at/Datenschutz.
4. Newsletter, Mailing
The data provided to us for processing of an order/orders are not retained and not utilized for advertising purposes. In addition, these data are not passed on to third parties. We will not send you any advertisements by mail or in electronic form. All data are used for the sole purpose of processing your order and of providing the service.
If you subscribe separately to our newsletter and grant us your permission (Art 6 (1) lit a GDPR), we process your name and your e-mail address for the purpose of sending you our newsletter. Then, your e-mail address is stored until you unsubscribe to our newsletter or you revoke your consent. You can revoke your consent at any time or you can unsubscribe to the newsletter by sending a message to the e-mail address newsletter@groundline.at or by clicking on the link to cancel the subscription at the end of each newsletter or you notify us in any other form.
5. Use of Cookies
While you visit our website, we collect personal data to the extent technically necessary (name of the retrieved file, data and time of the retrieval, transferred data quantity, message of the successful retrieval, browser type including version, user's operating system, referrer URL and the requesting provider). We are unable to assign these data to any specific person and this information is also not combined with data from other data sources.
We would like to point out that cookies are used when you visit our website. Cookies are tiny files or other types of information storage, which are transferred from our webserver or webservers of third parties to the browser of the user where there are saved for later retrieval. Cookies used during the visit of our website serve solely the purpose of simplifying the purchasing process (e.g. by saving the products in the shopping cart) and of enabling the use of certain functions of our web shop. The cookies we use are again erased from your hard drive after you close the browser (session cookies). These data are collected in accordance with Section 96 (3) of the Telecommunication Act (Telekommunikationsgesetz (TKG)).
In addition, we use cookies for statistical analysis of the use of our website within the framework of the web analytics service offered by Google Analytics (see below). These data are collected in accordance with Art. 6 (1) lit. f GDPR.
Provided you have provided consent beforehand in accordance with Art 6 (1) lit. a GDPR, cookies from third party providers are only used during your visit of our website for the purpose of collecting and analysing your use behaviour. The consent to this type of use of cookies is provided by a banner popping up explaining the type and scope of the use of these cookies and you can consent to the use of cookies or reject it. No such cookies are used before your consent. However, if you reject cookies, the function of our website may be limited.
6. Use of Google Analytics
We use Google Analytics, a web analytics service offered by Google LLC („Google“), 1600 Amphitheatre Parkway Mountain View, CA 94043, U.S. Within the framework of "Google Analytics", cookies are set on your computer to analyse your use of our website statistically. We have concluded a contract for order data processing with Google.
The information generated by these cookies about your use of this website (including your IP address) is anonymised prior to saving it on Google servers. Therefore, it can no longer be allocated to one specific computer. The full IP address is transmitted only in exceptional cases to a server of Google in the U.S. where it is abbreviated. Google uses this information to analyse your use of the website, to prepare reports about the website activities for the website provider and to provide additional services in connection with website use and Internet use. The IP address transmitted from your browser within the framework of Google Analytics is not combined with other data from Google. For additional information on handling user data at Google Analytics consult the privacy policy of Google: https://support.google.com/analytics/answer/6004245?hl=de . You can prevent the collection of data generated by cookies and data in reference to your use of the website as well as processing anonymised data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de . However, we would like to point out that in this case, you may not be able to use all functions of this website fully.
7. Newsletter
The newsletters are sent via “MailChimp“, a newsletter forwarding platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.
The e-mail addresses of our newsletter recipients as well as additional data of theirs, which is described in these notes, is saved on the servers of MailChimp in the USA. MailChimp uses this information to forward and analyse the newsletters as commissioned by us. According to its own information, MailChimp can also use this data to optimise or improve its own services e.g. for the technical optimisation of the forwarding process and for rendering the newsletters or for commercial purposes in order to determine which countries the recipients come from. However, MailChimp does not use the data from our newsletter recipients to write to them itself nor does it pass the data on to third parties."
8. Data Security
Your contract data are transmitted via Internet using the SSL procedure (see also: insert LINK to FAQ, security or similar). We secure our website and other system through technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.
9. Your Rights as Data Subject
You can prevent the collection of data generated by cookies and data in reference to your use of the website as well as processing anonymised data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. However, we would like to point out that in this case, you may not be able to use all functions of this website fully.
10. The Right to Complain
Furthermore, you have the right to lodge a complaint with a regulatory agency. This is for Austria, the
Austrian Data Protection Authority
Wickenburggasse 8
1080 Wien
Telephone: +43 1 52 152-0
E-mail:
Web: https://www.dsb.gv.at/
For the current version of the GDPR, go to
http://eur-lex.europa.eu/legalcontent/DE/TXT/HTML/?uri=CELEX:32016R0679&from=DE.
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